Privacy Policy

Last updated: July 4, 2026

Bendata operates this store and website, including all related information, content, features, tools, products and services, in order to provide customers with a curated shopping experience.

This Privacy Policy explains how Bendata collects, uses, stores and discloses personal information when you visit our website, use our services, place an order, create an account, contact us, subscribe to marketing communications or otherwise interact with us.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. Who we are

For the purposes of applicable data protection laws, Bendata is the data controller of the personal information processed through this website.

Business name: BENDATA DI IOAN TARNU
VAT number: IT13440550963
Registered address: Via Ticino 14, 20097 San Donato Milanese (MI), Italy
Email: assistancebendata@gmail.com
Website: officialbendata.com

2. Personal information we collect

Depending on how you interact with our website and services, we may collect and process the following categories of personal information:

contact details, including name, surname, email address, phone number, billing address and shipping address;
order and transaction information, including products purchased, order number, payment status, shipping status, returns, exchanges and refunds;
account information, including login details, preferences and account settings, if you create a customer account;
communication information, including messages, support requests, return requests, WhatsApp or email communications with us;
device and usage information, including IP address, browser type, device type, operating system, pages viewed, actions taken on the website, referral source and similar technical information;
marketing preferences, including newsletter subscription status and communication preferences;
fraud prevention and security information, including information needed to detect suspicious, fraudulent or unauthorized activity.

We do not intentionally collect sensitive personal information, such as health data, religious beliefs, political opinions or biometric data.

3. How we collect personal information

We collect personal information:

directly from you, when you place an order, create an account, contact us, request support, request a return or subscribe to marketing communications;
automatically, when you visit or interact with our website through cookies and similar technologies;
from Shopify and other service providers that help us operate our store, process payments, manage orders, provide shipping, analytics, marketing and customer support;
from third-party platforms, where you interact with Bendata through integrated services, advertisements or social media features.

4. How we use personal information

We use personal information for the following purposes:

to operate and provide our website and services;
to process orders, payments, shipping, delivery, returns, exchanges and refunds;
to verify orders and prevent fraudulent or unauthorized activity;
to provide customer support and respond to requests;
to communicate with customers about orders, shipping, returns, refunds, account activity and service updates;
to improve our website, products, services and customer experience;
to send marketing communications, only where permitted by law and according to your communication preferences;
to show relevant advertising and measure the performance of marketing campaigns;
to comply with legal, tax, accounting, regulatory and fraud prevention obligations;
to enforce our Terms of Service, Returns & Refund Policy and other store policies.

5. Legal bases for processing

If you are located in the European Economic Area, United Kingdom or Switzerland, we process your personal information only when we have a valid legal basis, including:

performance of a contract, when processing is necessary to fulfill your order, provide our services, manage payment, shipping, returns and customer support;
legal obligation, when processing is necessary to comply with tax, accounting, consumer protection, legal or regulatory obligations;
legitimate interests, when processing is necessary for fraud prevention, website security, business operations, customer support, service improvement and protection of our rights, provided that your rights do not override those interests;
consent, when required for marketing communications, cookies, targeted advertising or other processing activities that legally require your consent.

You may withdraw your consent at any time, where processing is based on consent.

6. Payments

Payments are processed through Shopify Payments and/or other payment providers made available at checkout.

Bendata does not store full payment card details. Payment information is processed securely by the relevant payment provider.

Bendata does not accept PayPal as a payment method.

7. Shopify

Our store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and services to you.

When you use our website, place an order or interact with our store, your personal information may be processed by Shopify to provide and improve the services, process payments, support checkout, manage orders, detect fraud, provide analytics and support store functionality.

Shopify may process personal information in countries other than your country of residence, in accordance with its own privacy practices and applicable data protection laws.

8. Sharing personal information

We may share personal information with trusted third parties that help us operate our business and provide our services, including:

Shopify and ecommerce platform providers;
payment processors;
shipping carriers and fulfillment partners;
IT, hosting and cloud service providers;
analytics providers;
marketing and advertising platforms;
email and SMS service providers;
customer support tools;
fraud prevention and security providers;
professional advisors, accountants, legal advisors or authorities where required by law.

We only share personal information when necessary for the purposes described in this Privacy Policy or where required by applicable law.

9. Marketing communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you emails, SMS messages or other promotional communications about Bendata products, drops, offers, campaigns and updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us.

Even if you opt out of marketing communications, we may still send non-marketing messages related to your orders, account, shipping, returns, refunds or customer support.

10. Cookies and tracking technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve user experience, support security, measure marketing performance and provide relevant advertising.

Some cookies are necessary for the website to function properly. Other cookies may be used for analytics, personalization or advertising, depending on your choices and applicable law.

You can manage or disable cookies through your browser settings or through the cookie preferences available on our website, where applicable.

Disabling cookies may affect some features or functionality of the website.

11. International transfers

Your personal information may be transferred to, stored or processed in countries other than the country where you live.

Where required by applicable data protection laws, we use appropriate safeguards for international transfers of personal information, such as contractual protections or other recognized transfer mechanisms.

12. Data retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including to provide our services, fulfill orders, manage customer support, comply with legal, tax and accounting obligations, resolve disputes, prevent fraud and enforce our policies.

When personal information is no longer needed, we will delete, anonymize or securely store it in accordance with applicable law.

13. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. For this reason, we cannot guarantee absolute security.

You are responsible for keeping your account login details confidential and for using secure devices and networks when accessing our services.

14. Children’s data

Our services are not intended for children.

We do not knowingly collect personal information from children under the age of majority in their country or region of residence.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information where required by law.

15. Your privacy rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

request access to the personal information we hold about you;
request correction of inaccurate or incomplete personal information;
request deletion of your personal information;
request restriction of processing;
object to certain processing activities;
withdraw consent, where processing is based on consent;
request data portability;
opt out of certain marketing or targeted advertising activities;
lodge a complaint with your local data protection authority.

These rights may be subject to limitations or exceptions under applicable law.

To exercise your rights, contact us at assistancebendata@gmail.com.

We may need to verify your identity before responding to your request.

16. Fraud prevention and order security

To protect Bendata, our customers and our services, we may process personal information to detect, investigate and prevent fraud, unauthorized transactions, suspicious activity, abuse of returns, payment disputes, chargebacks, identity misuse and other harmful or unlawful activity.

This may include checking order details, payment status, shipping information, customer communications, return history, delivery status and other information necessary to protect our business and customers.

17. Third-party websites and links

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites or services. We encourage you to read their privacy policies before providing any personal information.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, legal requirements or business operations.

When we update this Privacy Policy, we will change the “Last updated” date at the top of this page.

19. Contact

If you have any questions about this Privacy Policy, how we process your personal information or if you want to exercise your privacy rights, contact us at:

Bendata
Email: assistancebendata@gmail.com
Website: officialbendata.com
Business name: BENDATA DI IOAN TARNU
VAT number: IT13440550963
Registered address: Via Ticino 14, 20097 San Donato Milanese (MI), Italy